Miracle Strip Aviation, located in Destin , Florida has been named one of the best general aviation facilities in the nation in ExxonMobil's network of fixed-base operators (FBOs) who participated in ExxonMobil Aviation's PremierSpirit program.
The company, which serves the general aviation community flying into the surrounding Destin area, landed this top honor based on its outstanding delivery of customer service as rated through ExxonMobil’s prestigious PremierSpirit program.
“PremierSpirit Gold Winners like Miracle Strip Aviation are an asset to the airfields and communities they serve. The accomplishment not only reflects well on the FBO but also reassures the local community that general aviation pilots visiting the local airfield are receiving the highest levels of customer service and fuel quality, when they visit a PremierSpirit winner,” said Richard Oldham, ExxonMobil Aviation's North America General Aviation Sales Manager.
In its 19th year, the PremierSpirit program asks customers to rate the FBO in four areas: customer service, appearance of the facility, quality control and personnel certification achievements. Based on this feedback, the award winners are chosen. These winners represent the top 15 percent of ExxonMobil Aviation-branded FBOs in the United States who participated in PremierSpirit. Pilots and schedulers returned over 9,000 surveys in 2007, and Miracle Strip Aviation was among winners recently announced.
“PremierSpirit is a highly competitive and extremely beneficial program as it challenges our FBOs to deliver customer care of a gold caliber in the general aviation industry. Winners like Miracle Strip Aviation have earned the utmost respect and praise of the people we value most—the customers,” Oldham continued.
Miracle Strip Aviation serves local and worldwide professional pilots who stop at their facilities for refueling, catering and other needs.
The Okaloosa County Airports System has determined that these Minimum Standards are threshold entry requirements for those wishing to provide aeronautical services to the public and to insure that those who have undertaken to provide commodities and services as approved are not exposed to unfair or irresponsible competition. These Minimum Standards were developed taking into consideration the aviation role of the Bob Sikes Airport, facilities that currently exist at the Airport, services being offered at the Airport, the future development planned for the Airport and to promote fair competition at the Bob Sikes Airport.
The airport aviation policy provides the basis for minimum, safe operating standards, airport rules and regulations, leases, and the overall operation of the airport.
The Interlocal Agreement is instrumental in opening the lines of communication between the City of Destin and Okaloosa County relating to airport operations and development issues.
The Interlocal Agreement is instrumental in opening the lines of communication between the City of Destin and Okaloosa County relating to airport operations and development issues.
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